Search Help

Using a proxy server or a VPN connection

We ask that you connect to our services without using a proxy server or a VPN connection. These technologies can prevent access to all or some of the options within our software e.g. play, deposit, withdrawal, etc.

If you are unable to connect to our services without the use of a proxy server or VPN, we ask that you report the issue to us, so we can assist you.

Feedback

Was this article helpful?

Related Help Articles

Category

    Contact Support

    Responsible Gaming

    Responsible Gaming

    We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

    Special Offers

    Special Offers

    PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

    Playing for Real Money

    Chip Stack

    Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.