Mobile Support & FAQ

See here for specific questions about playing online poker while located inside of the state of New Jersey.

How to Download PokerStars Mobile and other Apps

Where and how can I get PokerStars Mobile and other Apps?

Getting Started on PokerStars Mobile

What devices are supported? Does PokerStars Mobile work on all Android devices? Are the PokerStars Mobile applications free? Do I need a data plan (internet) to use the PokerStars Mobile Apps?

Mobile Connection Issues

I cannot connect to the internet, what should I do?

Getting Started on Mobile

How do I create an account or register to play using the PokerStars Mobile App? What connection do I need? Where can I play? Can I play for real money with PokerStars Mobile?

Mobile Playing Experience & App Features

How do I upload an image? What is the search option for? Can I deposit or withdraw real money using the Mobile application? How do I reload play money? Why do I get asked for my location? Are there any features currently unavailable on the Mobile application? What are the differences between games available on Mobile and those on the computer-based software? If I use the 'Contact Support' feature, can you reply to an email address other than my PokerStars registered email address? Can I change the PokerStars Registered Email address using the Mobile application? How does the 'Play Now' feature work? Can I multi-table? Can I request hand histories of the hands I have played? Can I continue playing my game if I switch from one device to another? How do I switch from computer to Mobile or from Mobile to computer?

Mobile Security

My mobile was stolen – what should I do? Do I need to block my PokerStars account? How secure is playing with the PokerStars Mobile application?

Connection Issues

Will I experience lag or disconnections while playing poker on my mobile device? What happens if I answer a phone call while playing? Or click the Home button to send PokerStars Mobile to the background?

Technical Information

Which connection is better, Wi-Fi or 3G?

Contacting Mobile Support

Where can I send feedback or suggestions?

Opting Out from Mobile Marketing and Communications

How do I opt out from PokerStars Mobile text (SMS) message marketing and communications?

Back to Mobile main page.

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Mobile Poker

The PokerStars Mobile Poker App is available for iPhone, iPad, iPod touch and on Android devices, letting you play at the world's largest poker site against the same players you'd face on your computer. The Mobile Poker App has been designed to fit perfectly on an iPhone or iPad screen, with easy-to-use features like quick seating and multi-tabling.

Mobile Cashier

Chip Stack

Fund your PokerStars account direct from your Android or iOS device with the Mobile Cashier. It makes playing poker on the Mobile app easier than ever!

PokerStars TV

PokerStars TV

Watch new and classic poker videos from the world of PokerStars, including clips from major live and online events, full length TV shows and lots more. The PokerStars TV App lets you create your own custom channels and take them with you on your mobile device.

PokerStars Clock

PokerStars Clock

Use this fantastic tournament manager App to make your home games and tournaments better than ever. The PokerStars Clock includes a full range of poker tools, including a tournament clock plus customizable options and game rules.