Cashier screen not loading (Windows)

Are you having any of these issues while trying to access our Cashier?

• Grey image with no writing displayed.
• The error message: 'Embedded browser error message - 7'.
• Nothing happens when clicking the 'Deposit' button once you enter all details.

Follow these instructions to fix them:

1. Open Windows Explorer (the file browser on your computer, not Internet Explorer).

2. Type or copy/paste the text below into the search bar (at the bottom of the window):
%USERPROFILE%\appdata\local\temp\

3. Find and delete the folder 'PokerStarsBrCache'.

4. Launch our software and press 'Cashier'. It should load normally.