Search Help

Time frame for order processing in the Stars Store

We don't want our customers to be waiting too long. So, we always try to process orders right after our customers place them.

That's why it's important that your order details are correct on the Checkout screen.

If something's wrong with an order, we always do our best to arrange returns or replacements. In these cases, additional fees may apply.


Was this article helpful?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.