RSA Security Token information and explanation

The RSA Security Token is a small device unique to your account. It's the most secure option for protecting your account.

You can't order RSA Tokens anymore. However, if you already have one, you can use it until it expires.

Can I share my RSA Security Token?

No. The RSA Token is linked to a particular account and can't be transferred to another account.

You can't use it with a third-party application that also uses an RSA Token. You can't use tokens from a third party with your account either.

What's the One Time Password (OTP) sheet?

The OTP sheet is a backup for the RSA Security Token. If you lose your RSA Security Token, you can use a password from this sheet to log in instead.

You can contact us to get a new sheet if you need it.

I've lost my RSA Security Token and OTP sheet. What now?

You can contact us using one of the links to our contact page.

What's the Restricted Access feature?

The Restricted Access is an extra backup feature. It lets you log in to our software and play in tournaments that you're already registered.

This is useful if you lose or damage your RSA Security Token and your OTP sheet is inaccessible. To access it:

1. Load our software, and select 'Login'.
2. Enter your username and password.
3. Choose 'I have lost my token...'.
4. Select 'Restricted Access'.

What's the Token battery life?

The RSA Security Token batteries run for over seven years. The battery life is very reliable since the device is self-contained (no moving parts, no switching on/off).

The battery length can vary if you store your token in extreme heat or cold, but it shouldn't be a problem in normal operating conditions.

Each token will be limited by the length of its RSA license, which is 3 years. You can check the expiry date on the back of the token.

Once it expires, the token will stop working.