Search Help
Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.
Frequently Searched Help Articles
Recovering a forgotten password
Account closed / blocked / restricted
Changing your Stars ID is not possible
Duplicate accounts not permitted
Email validation - Instructions
Contact Support
Responsible Gaming
We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.
Support FAQ
Our support team has assembled a list of questions that players often ask them, along with all the answers.
Poker Games FAQ
Frequently asked questions and answers about playing poker at PokerStars.
Special Offers
PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.
How to Play Poker
You'll find the rules of poker, beginner tips and in-depth strategy in the PokerStars How to Play section.
Playing for Real Money
Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.