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Error message: "You are already logged-in from another computer...."

Software: Issue connecting to our servers

Sending us our software's log files

Reinstall with Clear Cache and Data (Android)

Sending log files on Windows or Mac

Sending a screenshot of an error or malfunction affecting our software

Performance issues with Aurora advanced graphics (desktop)

Software issues - Clearing the application and lobby cache (Windows)

Sending us files and documents in the correct format

A clean reinstall of our iOS app (deleting all data including app cache)

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