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Software issues - Chests not opening

Sending us our software's log files

Mobile app updates

Error message: "You are already logged-in from another computer...."

Sending a screenshot of an error or malfunction affecting our software

Reinstall with Clear Cache and Data (Android)

A clean reinstall of our iOS app (deleting all data including app cache)

Issues downloading software for Windows or Mac

Desktop: Lobby issues - Clearing the application and lobby cache

Performance issues with Aurora advanced graphics (desktop)

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