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Error message: "You are already logged-in from another computer...."

Sending a screenshot of an error or malfunction affecting our software

Geolocation issues - Error 999 - Issues accessing via a web browser

Reinstall with Clear Cache and Data (Android)

Geolocation issues - General Troubleshooting

Software issues - Chests not opening

A clean reinstall of our iOS app (deleting all data including app cache)

Sending us our software's log files

Desktop: Lobby issues - Clearing the application and lobby cache

Mobile app updates

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