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Coming soon: The new Promotions & Rewards Hub

Yet another all-in moment is waiting for you, as we proudly present the soon-to-launch Promotions & Rewards Hub where you'll find all in one place.

What's going to change?

We're bringing you a combined interface for all our promotions and rewards features. Located at a single access point across each of our platforms, you'll find these features where they're available:

  • My Rewards (filled with Chests, bonuses, tournament tickets, Free Spins, Free Bets and all the things you love)
  • PokerStars Rewards (for you to check your progress bar and Chest widget)
  • Challenges
  • Leader Boards

While the features remain the same, the information will move to one joint hub for easy access. Some designs and layouts will also get a makeover in the process.

Why this change?

We've listened to you and learned it's not always been easy for players to find features about our offers on PokerStars. That's why we've put our heads together and come up with a solution where you have everything you want in one place. It's that simple.

  • With the new Hub, you'll have a streamlined and transparent experience, making it easier than ever to get the full picture, fast.
    • Find and understand the promotions that matter most to you with only a few clicks.
    • See at a glance what Chests you have and where you're at with your current one.
  • Plus, the new design is state-of-the-art with clear headers and graphics.

In short, you'll get a seamless experience.

Where is the new Hub?

It'll be a separate header menu on PokerStars. As soon as the Hub is available on the platform of your choice, you can access it easily by following these paths.

  • Website: Log in, then open the player account menu and choose 'Promotions & Rewards' to enter the Hub.
  • Desktop: Log in, then open 'Promotions & Rewards' from the right-hand side bar to enter the Hub.
  • Mobile: Log in, then open 'Promotions & Rewards' from the app footer to enter the Hub.

However you access the Hub, we're sure you're going to love it.

What else will change?

None of the functions will, but it's good to be clear on a few things:

  • All features hosted by the Hub (after its launch) will be exclusively available there, with no other location as back-up.
    Examples:
    • To find 'My Rewards' and 'PokerStars Rewards', you'll have to head to the Hub in future. These widgets will no longer have separate tabs in the account menu (website) or side bar (desktop).
    • To find your tournament tickets, you'll have to open the Hub first, then select 'My Rewards' there. The tickets overview will be removed from 'Tools' (desktop) or anywhere else it might have been.
    • To find your Tounament Money, you need to go to the Hub. Again, the T-Money will only be under 'My Rewards'.
  • Designs for most features have been renewed and aligned for a more consistent feel.
  • And don't forget the promotional features. As soon as they're ready to rollout, find your Challenges and Leader Boards there as well.

When is the Hub going to be launched?

As we go for a phased rollout, the Hub will be successively implemented market-by-market and platform-by-platform.

We've started with the website. Now, we'll continue with the desktop client, followed by the mobile app in a few weeks' time.

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