If you or someone you know has a gambling problem and wants help, call 1-800-Gambler.Responsible Gaming

Terms and Conditions

1. Description of Promotion

Welcome to the Golden Ticket promotion (the “Promotion”), where all eligible PokerStars account holders (“PokerStars Account”) who log-in during the Promotion Period and meet the Promotion Requirements (as defined below), will earn one of PokerStars various promotional offers (the “Promotion Bonus”).

The Promotion is sponsored by TSG Interactive US services Limited (“Sponsor”).  The terms “you” or “your” mean the person to whom a Promotion Bonus (defined below) is issued to upon satisfaction of the terms and conditions set forth in this Promotion.  Redemption of the Promotion is expressly conditioned upon acceptance of and compliance with all of these Promotion “Terms and Conditions”.  Promotion participants may be required to sign paperwork issued by the Sponsor.

2. Promotion Period

The Promotion takes place between 10:00 AM ET November 1, 2022 and 23:59 ET November 11, 2022 (the “Promotion Period”).

3. Eligibility

The Promotion is only open to individuals who are at least 21 years of age, have real money verified accounts and are physically present in New Jersey, Michigan, and Pennsylvania during the Promotion Period.  If your social security number is associated with another PokerStars Account in Sponsor's database, you may only earn one daily prize in respect of all such PokerStars Accounts under this Promotion. Employees, officers and directors of the Sponsor, its affiliates, cable/satellite affiliates, advertising and promotion agencies, retailers, distributors, and each of such employees’, officers’ and directors’ immediate family members and/or those living in the same household (whether legally related or not) of each are not eligible to participate in the Promotion or receive a Prize.

4. Action Required

To enter the Promotion users must play a single poker cash game hand. Players will receive a Golden Ticket chest upon doing so. A player may only earn one chest during the Promotion Period. 

5. Claiming Promotion Offer

Upon satisfying the Promotion Requirements, you will receive a ticket to one of the following PokerStars offers:

The prizes available to win include a ‘Casino Bonus’, a ‘Deposit Match’, a ‘Stars Coin’, ‘Spin and Go’ ticket, or a ‘Platinum Pass’ freeroll ticket.

(Each a “Promotion Bonus”).


The Promotion Bonus will be credited to your TSG Account within seventy-two (72) hours of your satisfaction of the Promotion Requirements. You can manually register your ticket for all tournaments listed. All tickets will expire by November 7 at 11:59 pm ET.

If you draw a Platinum Pass freeroll ticket, you will earn a ticket to your state’s ‘Platinum Pass Freeroll’ for the chance to win a $30,000 pass to the ‘PokerStars Players Championship’ (the “Promotion Bonus”). If applicable, the Promotion Bonus will be credited to your TSG Account within twenty-four (24) hours of the end of each Promotion.

Promotion Bonus recipients will be solely responsible for all federal, state, and local taxes, and for any other fees or costs associated with the Promotion Bonus received, regardless of whether the Promotion Bonus, in whole or in part, is used. The Promotion Bonus value may be reported for tax purposes as required by law.

6. Registration Procedures

Eligible individuals must have an active PokerStars account in order to participate in this Promotion. By submitting your information and creating a PokerStars Account, however, participants will be required to agree to the TSG Privacy Policy and Terms.  If you do not agree to TSG’s Terms and Privacy Policy, you cannot create a PokerStars Account or participate in this Promotion. 

7. Limitations on Participation

Participation is only available for real money verified account users. In addition to the eligibility requirements in Section 3, Sponsor reserves the right to refuse or otherwise restrict your eligibility to participate in any Promotion for any reason, in our sole discretion, including based on your wagering patterns or wagering history or if you failed to take advantage of any previous Promotion in good faith. This Promotion is void where prohibited by law. Only Redemption Points earned via real money poker play will contribute to user receiving a Promotion Bonus. Redemption Points earned via Sports betting or Casino wagering are not relevant to this promotion. There is a limit of one (1) Promotion Bonus per participant.

8. Wagering Requirements

The Promotion Bonus is not transferable and cannot be substituted except in the Sponsor’s sole discretion. Casino Site Credit may only be used for wagering on your TSG Account. Notwithstanding the foregoing, the Promotion Bonus may be converted to cash by earning 2x redemption points for every $1 in Casino SiteCredit awarded on any of Sponsor’s table and slot casino games, excluding live dealer table games. Redemption points are earned based on the game type and amount wagered. Full wager requirement terms can be found athttps://www.pokerstarscasinomi... for Michigan Customers and https://www.starsmtairycasino.... for Pennsylvania Customers. Redemption points are not transferable and cannot be substituted except in the Sponsor’s sole discretion.

9. Order of Funds Used for Wagering

Spin & Go Tickets must be manually selected upon entering a Spin & Go tournament in order to be used before deposited funds when wagering.

10. Eligible Games

All real money poker games available on PokerStars during the Promotion Period.

11. Restrictions on the Withdrawal of Funds

The Promotion Bonus is not withdrawable or transferable and cannot be substituted except in the Sponsor’s sole discretion. The Promotion Bonus is non-withdrawable, but any winnings therefrom (less the stake) are immediately withdrawable.  The Promotion Bonus may only be used for wagering on your TSG Account. The Promotion Bonus will be automatically withdrawn from your TSG Account at the end of the Promotion Period. Any cash credited to user’s account as part of this Promotion will be available for immediate withdrawal without any additional restrictions.

12.  Cancellation

Should you wish to cancel your participation in this Promotion at any time, please contact customer support at www.pokerstars.com. Upon cancellation, you may withdraw any funds you have deposited into your account without restriction. However, any Promotion Bonus amount in your account may not be withdrawn.

13. Gambling Problem

Pennsylvania Customers: If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

14. Additional Terms

AdministrationThe Sponsor expressly reserves the right to amend, suspend or terminate this Promotion at any time without prior notice or consent.  Administration of this Promotion is at the sole discretion of the Sponsor.  Sponsor reserves the right to restrict at any time any PokerStars Account holder from participating in this Promotion for any reason.  Any questions relating to eligibility, these Terms and Conditions or any other questions concerning this Promotion will be resolved at the sole discretion of the Sponsor and its decisions will be final and binding with respect thereto.  No groups, clubs, corporations, companies, partnerships, or organizations may participate in this Promotion or reproduce or distribute any portion of these Terms and Conditions to their members.

Release and Waiver of LiabilityBy redeeming this Promotion, participants agree to release, defend, indemnify and hold harmless the Sponsor, its affiliates, gaming license partners, advertising and promotion agencies, directors, officers, employees, representatives and agents from and against any and all liability claims or actions of any kind whatsoever (however named or described) for injuries, death, damages or losses to persons and property which may be sustained in connection with: (i) your participation in the Promotion; and (ii) the receipt, use or misuse of the Promotion Bonus, or while preparing for, participating in, and/or traveling to any Promotion-related activity, including those damages caused by the Sponsor’s own negligence.  The Sponsor expressly disclaims any responsibility or liability for injury or loss to any person or property relating to the delivery and/or subsequent use or misuse of the Promotion Bonus.  In consideration of the Promotion Bonus, each individual hereby agrees and consents, without further authorization, compensation or remuneration of any kind, to the use of such individual’s name, photograph, likeness (including his/her voice), biographical information and statements concerning the Promotion, in any and all advertising, promotions and other publicity conducted by the Sponsor and its affiliates.

Governing LawAll issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions or the rights and obligations of participants and the Sponsor in connection with the Promotion will be governed by and construed in accordance with the internal laws of the State of New York, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other laws.

Dispute ResolutionThe parties each agree to finally settle all disputes only through arbitration; provided, however, the Sponsor shall be entitled to seek injunctive or equitable relief in the state and federal courts in New York County, New York and any other court with jurisdiction over the parties.  In arbitration, there is no judge or jury and review is limited.  The arbitrator’s decision and award is final and binding, with limited exceptions, and judgment on the award may be entered in any court with jurisdiction.  The parties agree that, except as set forth above, any claim, suit, action or proceeding arising out of or relating to this Promotion shall be resolved solely by binding arbitration before a sole arbitrator under the streamlined Arbitration Rules Procedures of JAMS Inc. (“JAMS”) or any successor to JAMS.  In the event JAMS is unwilling or unable to set a hearing date within fourteen (14) days of the filing of a “Demand for Arbitration”, then either party can elect to have the arbitration administered by the American Arbitration Association (“AAA”) or any other mutually agreeable arbitration administration service.  If an in-person hearing is required, then it will take place in New York, New York.  The federal or state law that applies to these Terms and Conditions will also apply during the arbitration.  Disputes will be arbitrated only on an individual basis and will not be consolidated with any other proceedings that involve any claims or controversy of another party, including any class actions; provided, however, if for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then the agreement to arbitrate doesn’t apply and the dispute must be brought in a court of competent jurisdiction in New York County, New York.  The Sponsor agrees to pay the administrative and arbitrator’s fees in order to conduct the arbitration (but specifically excluding any travel or other costs of participant to attend the arbitration hearing).  Either party may, notwithstanding this provision, bring qualifying claims in small claims court.

LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SPONSOR SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, ECONOMIC, EXEMPLARY, PUNITIVE OR OTHER DAMAGES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY, DIRECTLY OR INDIRECTLY, TO REDEMPTION OF THE PROMOTION, EVEN IF FORESEEABLE OR EVEN IF THE SPONSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MiscellaneousNo waiver of any of the provisions of these Terms and Conditions shall be deemed or shall constitute a waiver of any other provisions hereof, nor shall waiver constitute a continuing waiver unless otherwise expressly provided.  If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.

See here for general promotional Terms & Conditions.