General Casino issues:
- Are there any casino games that you can access, or are they all blocked?
- Do you get an error message when you try to play a specific game, or does it happen with Casino in general?
You can send us a screen capture of the issue you are seeing and/or log files if you are using our downloaded software.
If you are experiencing issues with slot games:
- What's the name of the Slot game you are playing?
- Which web browser are you using on your computer/device (e.g., Chrome, Safari, etc.)?
- Do you get any specific error message when you try to access your Slot game?
- Does this issue occur when you try our other casino games? If so, please list a few examples of the games affected in your reply.
Send us this information via our software, mobile app, or website.